WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE

• Anyone with a nail condition we suspect may be contagious.
• Anyone with open or infected wounds on the treatment area.
• Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services.
• Diabetes Clients: please inform our technician so we can provide our services with proper care.
• We are not allowed to cut ingrown nails or hang nails, but we will try accommodating you the best we can.
• We love to do children’s nails; however, unattended children in the salon who are disruptive and dangerous, are not allowed. Children under 10 who are not receiving nail services, please keep them safe, we are not responsible for their injuries.

FIVE DAY SERVICE GUARANTEE

• We offer free-fix or touchup for any gel chip or peel, any broken nail after a full set service within 5 days and it must be the same color and not to exceed 1 time per service/week. (regular polish might not apply for this guarantee).
  If your nails become scratched or miss shaped, we will fix them if you notify the salon at which you receive the service within 24 hours of the service.
• You must arrange an appointment to have your nails fixed within 5 days after your initial services (also depends on your nails condition if you had designs on your nails' that fell off or changed your mind after you had it done, you will have to pay additional cost for it).
• We will redo any service at no cost to you. If you are unsatisfied with the quality of the work we do, you must tell us immediately of what you are not satisfied during the time you are getting your service done. Also, we will not redo your service with no cost if our technician has confirmed and cleared with you about your nails and prices during the time service is going on.
• As soon as you walk out the salon door, that means you have accepted and are happy with the service.

REFUNDS, RETURNS, & EXCHANGES

• All sales and services are final. NO refunds or exchanges.
• We will not offer any refund or credit note because you have simply changed your mind.
• Once services are paid for, we will not be able to refund.
• Gift Card and E-Gift is Non-Refundable and NOT transferable for cash to buy anything.
  Please contact our salon if it appears that you are going to be late to any appointment. Any appointment will be held for 10 minutes; after that period, we cannot guarantee completion of the services booked, but as always, we will try our best to accommodate you as soon as possible.
• Appointment is made to provide convenience to your busy schedule.
• However, frequent 'no-show, or cancel' last minute might force us to no longer honor your appointment request.

JEWELRY & PERSONAL ITEMS

• We cannot be responsible for loss or damage to personal items, including clothing, jewelry, phones, and accessories.

PRICING

• Please note that prices might silently change based on your customize order and add-ons without notice.
• Please ask or double check the price without technicians before starting the service.